Privacy Policy

Introduction

This Privacy Policy explains how PT Rancang Nusantara Teknologi ("we", "us", or "our") collects, uses, stores, and protects your personal data when you use the BayarTepat platform. We are committed to safeguarding the privacy of our users — property developers, finance teams, and authorized personnel — in accordance with applicable Indonesian data protection laws, including Law No. 27 of 2022 on Personal Data Protection (UU PDP).

Information We Collect

We collect information that you provide directly and data generated through your use of the platform. This includes:

• Account information: name, email address, phone number, and company affiliation
• Company and project data: company names, project details, property unit records
• Buyer information: buyer names, contact details, payment plan configurations
• Payment and financial records: installment schedules, payment statuses, penalty calculations, collection summaries
• Usage data: login timestamps, feature usage patterns, and platform interaction logs
• Device and technical data: browser type, IP address, and operating system

How We Use Your Information

We use the collected information for the following purposes:

• Providing and operating the BayarTepat platform, including automated reminders and penalty calculations
• Generating reports such as PDF invoices, management reports, and installment schedules
• Sending transactional communications via WhatsApp and email (payment reminders, SP escalation notices)
• Improving platform performance, security, and user experience
• Complying with legal obligations and responding to lawful requests
• Providing customer support and resolving technical issues

Data Storage and Security

Your data is stored on secure, enterprise-grade infrastructure with AES-256 encryption at rest and TLS encryption in transit. We implement multi-tenant data isolation to ensure complete separation between organizations. Access to production data is restricted to authorized personnel through role-based access controls. We conduct regular security reviews and maintain incident response procedures to protect your information.

Your Rights Under UU PDP

Under Indonesia's Personal Data Protection Law (UU PDP — Law No. 27 of 2022), you have the following rights regarding your personal data:

• Right to be informed about the collection and processing of your personal data
• Right to access and obtain a copy of your personal data that we hold
• Right to correct inaccurate or incomplete personal data
• Right to request deletion of your personal data, subject to legal retention requirements
• Right to withdraw consent for data processing at any time
• Right to object to automated decision-making that significantly affects you
• Right to data portability — receive your data in a structured, commonly used format
• Right to file a complaint with the supervisory authority if you believe your rights have been violated

Third-Party Services

We may share limited data with trusted third-party service providers who assist in operating the platform. These include cloud hosting providers, WhatsApp Business API partners, and payment gateway integrators. All third-party providers are contractually obligated to protect your data and may only use it for the specific services they provide to us. We do not sell your personal data to any third party.

Cookies and Tracking

Our platform uses essential cookies to maintain your session and preferences (such as language selection). We may also use analytics cookies to understand how users interact with the platform and improve our services. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

Children's Privacy

BayarTepat is a business-to-business platform designed for property developers and their authorized personnel. We do not knowingly collect personal data from individuals under the age of 17. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify registered users of material changes via email or platform notification. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: